Once you have logged in with your library card number and PIN, click on the Fines/Fees link on the left. If you have fines, you will see the fine total in parenthesis next to Fines/Fees.
To continue, click on Fines/Fees. Please note that you need to have a minimum balance of $1.01 to pay your fines online.
Here you will see a display listing the details about each fine. Click on the gray Pay Online button to continue.
You can select which fines you would like to pay. By default, all fines are currently selected. Uncheck any fines you would like to pay later. Once you have selected the fines you would like to pay online, click continue. Clicking cancel will take you back to the previous screen.
From here you can enter your payment information. In the top right corner, there is an order summary that displays your the total you will be paying today. There are two ways to pay. If you click Pay with PayPal, you can login with your PayPal account and follow the steps from there. The second option is to enter your credit card information and billing address and click the Pay Now button. Once your payment has processed, you will get a confirmation message that your payment has gone through.
If you have any questions, please contact the library. Have you tried out the new pay online feature? Let us know in the comments!
If you have downloaded eBooks, audiobooks, or other virtual content, you may have used the OverDrive app. The creators of OverDrive have released a new, more user-friendly app called Libby. It is available for new iOS (9+) and Android devices (4.4+). If your device runs an earlier operating system, you will need to continue using the OverDrive app. There isn’t a Kindle version of Libby, but the app can be used on an iOS or Android device to send to a Kindle, much like the current process of choosing the Kindle format at checkout in the current OverDrive app. It is recommend to use either Libby or the OverDrive app, because the two are not perfectly synced.
What’s Missing in Libby
Some features are still in development, and others are not planned for Libby at all. If you need any of these features, you will need to continue using the OverDrive app:
Streaming Video – not planned for Libby
Accessibility (though font face/size and page color options are available) – text to speech coming in a future edition
Multilingual support – planned for a future release
Recommend to library – planned for a future release
Wish list – this functionality has changed to “tags”, but will not bring your OverDrive wish list to Libby.
First, go to your app store and download Libby. The first time you login, there will be a welcome screen. Tap “Hi” to reveal the setup screen. You can either tap “find my library” to get started, or login with an existing OverDrive account. The following tutorial will be using the “find my library” option.
If allowed, the app will use your GPS to determine your local library. If permission is denied, or Libby shows you the wrong library, you can search by zip code. Select UHLS when it appears. To see other libraries, tap the menu icon in the upper right and select “switch library.” The app will remember the last library you added.
In order to download eBooks or audiobooks, you will need to add your library card to the app. Tap the three line menu icon in the upper right of the screen and select library cards, then sign in using your card number. There is also an Add Your Card option on the blue header of the screen.
Make sure you are in the UHLS catalog before you add a UHLS card number. To add a second library card from another library system (for example if you have a library card at the New York Public Library or at another location), switch to that library in the app, and then add the corresponding card number for that library. Going forward, choosing which library card to use in the menu will determine which catalog you search.
Additionally, you can add multiple library cards in the same library system. This works well if you have different people in your household that will be using the app. To add another card, tap on Library Cards and then Add Another Card. Once a person’s card has been entered, you can add a nickname to make it easier to switch between cards. The default name will be linked card. Tapping on the name linked card will bring up details as well as the ability to change the name for easy use.
To remove a card number go to Menu>Library Cards. Tap on the image labeled “linked card” (or whatever you have named it) and select “unlink card.” Confirm to remove the card and associated titles from the app.
There are two main views: Library View and Shelf view. At the bottom of the screen, you will see the Libby icon. To the left, the word “library” is slightly larger than the word “shelf” on the right. This is because you are currently in the library view (default). Tap “shelf” to see loans, holds, and activity related to your library card. Whenever you see the Libby icon in the footer, you can toggle between the library and the shelf. Keep in mind that once you open a book in the app, you will see the book cover picture rather than the Libby icon. Library and Shelf will still be next to the icon. If you tap on the book cover picture, it will open the book.
On the opening screen, you can use the search box at the top for a targeted search, or you can scroll down to browse collections, genres, etc. Each browsing section has a link to expand the view for more titles.
The menu icon (the three lines icon on the top right) contains the following options:
Download Settings (“download only on Wi-Fi” is selected by default) – choose whether to download items to your device or stream them. You must download them to use them offline.
Device Preferences – set whether all eBooks/audiobooks on your device are handled by Libby automatically
Tips and Secrets
Borrowing and Placing an Item on Hold
To borrow an item displayed on the main page, tap on the book cover. This will take you to a screen with more information about the item. On the same screen, you can also see if you have checked this item out previously. You can also choose Borrow directly from the search results if you have searched for an item. If the item is currently available, tap Borrow to check it out. If you have multiple cards within the library system, you can choose which account you would like to use to borrow the book.
You will get conformation that the item is borrowed with an option to keep browsing or to go to your Shelf to begin reading.
If an item is unavailable, you will see the approximate wait time until the item is available. You can tap Place Hold to place the item on hold and get an email once it becomes available. After tapping Place Hold, you will get a conformation that the item has been successfully placed on hold.
When you borrow a book, it is automatically downloaded to your device (unless you change this setting). Tap “open book” to begin reading. Once you start reading a book within the Libby app, the book cover will appear in place of the Libby icon at the bottom of the screen. Please note, if you started reading this title in the OverDrive app, progress will not be synced with Libby. If you are using more than one library system, all of your borrowed items will appear here.
If you tap on the book cover in Loans, you will see the following information and options about the selected title:
Open Book, which allows you to read the book in the app
The ability to renew the item. If it’s not currently able to be renewed, you will be shown the date when you can renew it
The option to return the title to the library
The ability to send the item to another device, such as a Kindle
The ability to tag the title
View more details about the title including a description, the supported formats, and publishing information
Tapping on the Holds tab will show all of the items you have joined a waiting list for. You also need to visit the Holds section to borrow an item you have requested that is ready for check out. When an item you have requested becomes available, it will look like this:
Once an item you’ve requested becomes available, you have three days to borrow it. If now isn’t a good time, you can tap Deliver Later and choose when you would like to have the item delivered:
Use the slider to choose a time frame that is more convenient for your reading schedule. Once you’ve chosen a time period, tap on update hold.
Also in the the Holds screen, for your items that aren’t available yet, if you tap on the title, you will see the following information and options about the selected title:
Edit the Hold (where to send the hold notice to, if the hold should be borrowed automatically when it becomes available, and if the hold is currently active)
The ability to tag the title
View more details about the title including a description, the supported formats, and publishing information
Where you are on the wait list, and approximately how long it will be before the title becomes available
Tag books for future reading or create your own tags.
See a timeline of your activity in the app, such borrowing titles and app updates.
Navigating a Book
Once you have borrowed an eBook, you can read it within the app. In Shelf view, under Loans, you will see all the items you have checked out. Tap on Open Book to begin reading. Once the book has opened, tap the center of the page to reveal navigation options in the header and footer. In the header, you can go back to the shelf view, search the book, add a bookmark, or use the menu icon to see chapters, bookmarks, and reading settings (font size, etc.). The footer shows your progress with page numbers and a slider. Tap the center of the page again to dismiss the menu. Once you have opened a book, the app will remember your progress and Resume will be listed instead of Open Book. The app will open to where you left off reading.
Navigating an Audiobook
You can open an audiobook the same way as eBook. Once the audiobook has opened, in the header, you can increase the speed of narration, set the sleep timer, create a bookmark, or use the menu to access chapters and bookmarks. The back button will bring you back to the shelf view. Use the play/pause icon and slider in the footer to control playback.
There is a new mobile app from the Upper Hudson Library System. The app has many neat features including the ability to search for and place holds on library items, access your library account, see scheduled events, contact your local library, and much more.
The app is available for Apple and Android devices. To download the app, open the App Store on Apple devices or the Google Play Store on Android devices and search for “UHLS Mobile.”
When you open the app for the first time, you’ll get a pop-up asking to allow notifications. You will get another pop-up asking you if you’d like to let the app use your location. Using your location makes it easy to locate a nearby library if you are out and about. Once you’ve chosen your notification and location preferences, you’ll be asked to select your preferred library. After you have selected your preferred library, you will get a conformation of your choice.
After choosing your preferred library, you will be taken to the main menu, which lists all the things you can do on the app.
Popular This Week
The first thing you’ll see is a sampling of books that are popular this week. Tapping on “see all” next to the book jacket will bring up a complete list of books that are popular this week, and from there, tapping on a title will give you more information about the book as well as the ability to request it.
Search and Request
The first option on the main menu is “search the catalog.” Tapping on this option will bring you to the search screen, where you can search for library items by title, author, subject, or keyword. You can search by tapping on the top center dialog box and entering your search term.
Once you start typing, a list will appear with items that match your search query. If you tap on a particular title, you will be taken to the Item Details screen. From here, you can see details about the item such as a summary of the item and which libraries have copies of the item available. You can also place a hold on the item by tapping Place Hold. If you choose to place a hold, you will need to login with your library card number.
You can tap back in the top left corner to see your search results or to perform another search. To get back to the main menu, you can tap back again or click the home icon on the bottom left of the screen.
By selecting My Account on the main menu, you can review your library account or your Overdrive account. To login to your library account, click on login under library account. Once you login, you will then see a summary of your account, including the number of items you currently have checked out and how many items you have requested.
You can tap on Checked Out to get a list of items you currently have checked out. On the list of checked out items, to renew a particular item, tap on the title. You’ll be taken to a conformation screen telling you if your renewal request was successful. Tapping on Requests will bring up a list of your requested items. If an item is ready to be picked up, there will be a message with “status: ready to be picked up” underneath the title, as well as the date it must be picked up by. If the item is not ready to be picked up, you will only see the library branch where you can pick up the item once it is available.
Another neat feature of the app is the Barcode Wallet. If your library has the proper scanning technology at the checkout desk, you can use the app in place of your library card when checking out items at the library. You can enter a library card number along with a label identifying the cardholder for each family member for easy access.
Once a person has been added, tap on their name to bring up their card.
You can also bring up the bar code screen from My Account on the main menu, and choosing view barcode.
OverDrive and Online Resources
By tapping on OverDrive on the main menu, you can download e-books and e-audioBooks. Selecting Online Resources gives you easy access to Flipster (for digital magazines), Gale Virtual Reference Library (for always available non-fiction eBooks), Heritage Quest (for online genealogy research), and Mango Languages (to learn a new language).
By tapping on BookLook on the main menu, you can scan the ISBN number bar code on the back of any book. The app uses your device’s camera to scan the ISBN number and then searches the catalog to see if it is available at the library.
If you are interested in upcoming events at the library, choose Events from the main menu. You then have the option to see only East Greenbush Community Library (or whichever library you chose as your preferred library) events or you can view all shared events from area libraries.
Wondering when the library is open? Tap on Location & Hours to see library hours and directions or to quickly call or email the library.
Social Media Integration
If you want to connect with the library on social media, select Connect with Us from the main menu. You’ll be given a link to the library’s social media pages including Facebook, Twitter, Instragram, Pinterest, and YouTube. If you want to call or email the library directly, choose Contact Us from the main menu. If you would like to view the library’s website, you can quickly access it by selecting Library Website from main menu.
Your Preferred Library
If you want to change your preferred library, on the main menu screen, tap on libraries in the bottom right corner and your preferred library selection will be cleared. You’ll get a message that your preferred library was cleared and if you tap below the conformation message, you can select a new preferred library. If you have the app location set to on, it will list all of the area libraries in order of the distance from your current location.
Have you downloaded the new app? Let us know in the comments.
All libraries in the Upper Hudson Library System are getting a new language learning service called Mango Languages. What is Mango Languages you ask? It’s a fun and easy-to-use language learning program that can help you learn over 70 different languages. The program allows you to go at your own pace, so you can take your time or speed through depending on your preference. There are a wide variety of languages offered, everything from common languages like Italian and Chinese to less commonly used languages such as Biblical Hebrew and Scottish Gaelic. There are also a number of specialty languages like Medical Spanish and Oktoberfest German. Mango also benefits ESOL (English for Speakers of Other Languages) with 17 ESOL courses.
It’s easy to get started. You can create an account using your email address and start learning right away. Once you have created your account, you can select the language you would like to to start learning.
You can click the green Get Started button or mouse over the three lines in the upper left corner and click on languages. Once you choose your desired language, you will get different options depending on your language selection. For example if you chose Spanish (Latin American), you can select Mango Conversations, Legal, Text Talk, Medical Spanish, Romance, Spanish for Librarians, and a selection of films that can be used to assist with language learning.
You can exit a particular course at any time and you can pick up where you left off the next time you log in.
Mango offers pronunciation demonstrated by professional native speakers of the language. You will be able to hear words in any language at both a conversational speed and at a slowed down, easier to understand speed. In addition to learning the language, users will find cultural notes in each chapter, which help provide context for language usage.
Both understood and literal translations are available, and both translations are color coded. This helps users see how sentences are structured. In other words, Mango teaches grammar without the user ever noticing.
If you would prefer to learn on the go, Mango offers an app for Apple devices and Android devices. Once it has been downloaded, you can access the app with or without an internet connection. Before you use the app without an internet connection, make sure you have downloaded the courses you wish to access. This can be done in the app by going into My Courses, choosing the language you are learning, and selecting “Download All” from the Chapter list or choose a particular lesson you would like to download by tapping the green arrow icon.
To access the lesson you wish to download rather than continue the lesson, tap on Mango Conversations: (Whichever Language you are learning) to access the download list.
Once the lessons have been downloaded, you can access them the same way, by going into My Courses and tapping on the name of the language you are learning.
You can also opt to learn by watching foreign films with the Mango Premier feature. Please note this feature is only available via desktop learning, not on the mobile apps.
If you aren’t currently a member of a library in Albany or Rensselaer County, you will be able to register for a library card online beginning 1/2/2017 by following a link on the Encore Login Page or visiting http://sierra.uhls.org/selfreg.
In order to register, you’ll need to be a resident of Albany or Rensselaer County and have a valid email address. Once you’ve filled in the all the required fields, you will get a confirmation page with your temporary library card number. In order to get your physical library card with your permanent barcode number, you will have to visit the library with photo ID and proof of your current address (such as a recent utility bill or lease).
Once you’ve gotten your temporary barcode, you will need to set up a PIN by clicking the link on the confirmation page, which can also be accessed here: https://sierra.uhls.org/pinreset.
After you have entered your temporary barcode number on the PIN Request page, you will get an email with a link that allows you to choose a PIN. The link contained in the email will only be valid for three hours.
Choosing a PIN will allow you to request library items through the library catalog, as well as check out digital items, such as ebooks and audiobooks, through Overdrive. You will be unable to access other digital resources outside of the library until you receive your physical library card with your permanent barcode.
If you have any questions about online registration, please contact the library.