Copy, Scan, Fax, and Print at the Library

The library’s copier is once again open for self-service, and not only is it a new machine, the procedure for using it has changed.

What’s Changed?

  • We have a new copy/scan/fax machine, and its new location is near the new nonfiction books, across from the checkout desk.
  • The new copier does not have a coin vending machine because the library wanted to be able to accept credit/debit cards for printing and allow patrons the option to create and fund their own copier accounts.
  • We no longer have a separate fax machine. Faxing is now part of our copier’s functions. Our previous fax machine could only take credit/debit payment, but now users can pay in their preferred way.
  • Users enter a code to start rather than putting coins in a vending machine.

The New Copy/Scan/Fax Procedure

  • Walk up to the copier to start the copy, scan, or fax job. (Skip to next section for printing)
  • Enter the code posted on the wall at the copier to login to the generic account and select the desired function. Choose “device functions” to copy, scan to usb, or fax. To scan to email, select the “scan” function.
  • Refer to the instructions at the copier for next steps by function.
  • Keep track of the number of copies made or fax pages sent. Scans are free. Copy cost is $.15 per black and white page or $.50 per color page. Fax cost is $1 per page.
  • Head to a staff desk to pay for your copy/fax job(s). Cards can be taken at the checkout or reference desks, but currently only the checkout desk can take cash.
  • Are you regular user? See a staff member to create your own copier account. You can add money to it and skip repeat trips to pay staff on future visits.

Printing at the Library

Printing is not yet self-service at the library, but there are a few different ways to get your job printed there.

  • Use a library computer. Print jobs can be sent by the user, who then sees a staff member to pay for and release the print job.
  • Send a print job from home using our print portal. Here is more information about how to use the print portal. After sending the job, report to the reference desk to print and pay. To print an email using this system, it must be saved as a pdf. If you don’t want to do that or you have difficulty with the print portal, you can try the next option.
  • Email your print job to When you arrive at the library, let the reference staff know you sent an email and they will print your job and take payment. Please note, library staff will do everything they can to maintain a user’s privacy, but this is the least secure printing method.

Got Questions?

Ask us in the comments or contact the library at or 518-477-7476.

Ancestry Library Edition @ Home

Several libraries in the Upper Hudson Library System subscribe to Ancestry Library Edition for their patrons. Ordinarily, libraries are only able to purchase subscriptions for on-site use. During the pandemic, however, ProQuest has made remote access available at no additional cost to libraries. Remote access is currently set to expire on March 1st, 2021, but may be extended if the majority of libraries are still working under reduced services due to the pandemic.

If you are an East Greenbush/Schodack resident, you can access Ancestry remotely from our login page using your library account number (barcode). If you are not a resident, this link won’t work for you. Check with the public library where you reside to see if they have set up similar access on their website.

If your library doesn’t have access, you can connect to the library’s Wi-Fi and go to Portions of Ancestry content are available from home to all New York State residents with a free New York account.

New to Ancestry? Check out our help materials:

Technology Help Live or On-Demand

Tech-Talk is a resource the library provides to its staff and resident patrons, and it is available in three formats. The free weekly newsletter provides tips in text and video formats. Those articles, as well as free webinars, quick reference guides, and more are archived on the website and the app.

The technology-focused e-newsletter is perfect for professional development for non-techies.  It introduces fresh ideas and ways to use technology to work more productively and communicate effectively.  With a focus on productivity software from Microsoft Office and interpersonal communications, Tech-Talk doesn’t just tell people how to do things, it tells them why and shows them new ways to make technology work for them.

Tech-Talk arms you with the missing technology (and communications) skills you need to get good grades, better jobs, and higher pay. It is digital learning with easy-to-read articles, videos, and other fun stuff with the tips and tricks you need to be competitive in today’s hi-tech world. Some of the topics covered in Tech-Talk include:

The Website and App

The Tech Talk website can be accessed in a browser or using a mobile app (Apple and Android). To get the app, go to

If prompted, enter eglibrary as both the user name and the password. This password can be saved.


To search or browse for topic, click on “Articles & Videos” in the top menu. You can then search by keyword or topic, enter a problem to solve, or ask a new question if you haven’t found an article or webinar to meet your need. You can scroll down to browse articles in date order (newest first).

Learning Activities

In addition to articles, Tech Talk has tool kits, scavenger hunts for training, one-sheet reference guides, targeted problem-solving, webinars, CE certificates, and so much more. To see an index of all of them, click “Learning Activities” in the menu. Alternatively, hover over it and see a categorized sub-menu.


The search page has the same search options we saw on the articles page, and it also includes titles of the latest 10 articles in each of 21 different categories for quick browsing.

The Newsletter

You can opt-in to the e-newsletter to receive a short weekly email with a productivity tip and a communication tip. Videos and text are both provided. To sign up for the newsletter, fill in this short form. If prompted, the username and password are both eglibrary.

Got Questions?

Need help finding or using the database? Installing the app? Subscribing to the newsletter? Ask us in the comments, call the library at 518-477-7476, or email us at

Libby 101: Video Demonstrations of How to Use the Libby App (Part 2)

Our previous post showed how to login with Libby for the first time, as well as how to check out an item with Libby. Today, we’ll look at how to explore the library collection, how to place a hold, and a guide to navigating through the shelf feature.

The video below demonstrates how to explore what titles the library has to offer, and how to place a hold on an item that is not currently available.

The second video demonstrates how to use the Shelf feature to see what loans you currently have checked out, as well as how to check out a hold that is ready for pickup, and how to check the status of holds that you have already placed.

If you are interested in a more complete how-to guide about Libby, please check out our full how-to post. If you have any questions or comments, please let us know in the comments section.

Libby 101: Video Demonstrations of How to Use the Libby App (Part 1)

There are many ebooks and audiobooks available for free through the library. This digital content can be accessed through an e-reader, such as a Kindle or Nook, or through an app called Libby, which is available on all Apple and Android devices. Libby is made by Overdrive, which you may have heard of if you have downloaded digital content before. Currently, there is no Libby app for Kindle Fire devices.

Below are some videos to guide you through the process of using Libby and its features.

To get started, download Libby from either the App Store on Apple devices, such as an iPhone or iPad or the Google Play Store on Android devices.

A video demonstration of opening the Libby app for the first time

Here is a video demonstration of opening the Libby app for the first time and using your library card to login. If you do not have a library card yet, you can sign up for one online.

Once you have downloaded and signed in, you’re ready to search for materials! There is a video demonstration below that shows how to check out an item. The video also shows how to change reading settings.

Stay tuned for more Libby tutorials, including exploring and browsing, how to place a hold, and a guide to the shelf feature.

If you are interested in a more complete how-to guide about Libby, please check out our full how-to post. If you have any questions or comments, please let us know in the comments section.