Taking Windows 10 to the Next Level

Windows 10 logo

Have you been using Windows 10 for a while now, but haven’t taken the time to figure out all of the details about how to use it efficiently? Never fear! Tech-Talk.com recently hosted a webinar titled, “Windows 10: Customizing to Increase Your Productivity.” In just an hour, you can catch up on several key concepts that can help save you time and minimize frustration.

If you are prompted to enter your library code when signing up for or accessing a webinar, be sure to enter eglibrary.

Got questions? Ask us in the comments.

Tips for Staying Safe Online

Man dressed as a thief with a laptop

It seems everywhere you look there is a new story about how criminals are using technology to steal your money or identity. Here are some tips to help guard yourself from the most common methods of attack.

Keep Your Hardware and Software Updated

Let’s face it, updates are a pain. Whether it’s Windows bullying you into stopping work for a restart or your iPhone begging for your iCloud credentials, updates always seem to initiate at the worst times. However, keeping up with updates is a crucial step in staying safe. Often, those updates contain code that fixes vulnerabilities that bad actors are already exploiting in addition to any new features.

Privacy Settings

Each platform (Windows, MacOS, iOS, Android, etc.) has its own series of tasks that can increase your privacy, and therefore security, on that device. Please note that increasing privacy may break some functionality. For example, if you turn off location access, you will be unable to use the GPS to get guided driving directions.

Wi-Fi Networks

Wi-Fi undoubtedly makes staying connected easy and convenient. Unfortunately, it is another avenue that can be used for attack. Here are some suggestions for staying safe when connecting to Wi-Fi networks.

  • Pick the right network. People with bad intentions have been known to create networks with names similar to those that people expect to connect to in an attempt to make you vulnerable. For instance, you could be in the waiting room at a medical office and see an open network called “Dr. Jones guest wi-fi” that seems legit. After all, you are here to see Dr. Jones. But maybe the official guest network is “Jones Medical Associates guest wi-fi”, which is also on the network list, but not the first one you saw. Connecting to the wrong network can give a thief full access to your device. When in doubt, double-check the network name.
  • If possible, only connect to networks with a password. While this does not guarantee security, it does limit who can connect.
  • Some devices have a feature that will allow you to auto-join open networks. Unless you have entered a password and saved a network, it is not a good idea to allow it to connect automatically. See this article for more information about how to disable auto-connection on different devices.
  • If you are on a public network, do not conduct any personal or financial business without using a virtual private network (VPN). A VPN encrypts all of your device’s traffic, not just internet browsing. Your workplace may already offer a VPN. There are free VPNs out there, but beware – many are worth what you pay for them. You can find many review sites online claiming they know the best VPNs to use, but two industry leaders for general use are ExpressVPN and NordVPN.

Multi-Factor Authentication

Have you ever been doing business online and the site sent a code to your phone or email to confirm your identity? That is multi-factor authentication. The first factor is your password. Some sites just want to make sure you are human, so they have you check a box or identify which pictures have an object in them. Other sites need to be sure the correct person is logging in to the account and use a more secure second factor. Common second factors include a code sent to a phone or email account, a fingerprint on the phone’s sensor, or a third-party program like Google Authenticator.

If you use a service that offers multi-factor authentication, turning it on will go a long way to securing your accounts. Privacy breaches can reveal your usernames and passwords, but it is exponentially harder, if not impossible, for identity thieves to fake the second factor. Yes, it is inconvenient to add a step to every single login, but it isn’t nearly as inconvenient as having your identity stolen or your bank account emptied.

Internet Browser Tips

My number one tip for browser security (besides keeping it updated) is to use the Duck Duck Go search engine instead of Google, Bing, or other searches. Duck Duck Go doesn’t gather your info like the other players. They provide a private, encrypted search and block trackers. Search is available on their website or via browser extension. You can even download Duck Duck Go as an app on your phone. Brave is a browser alternative to Firefox and Chrome that promises secure and fast browsing.

If you use Chrome or Mozilla Firefox to browse the web, you can add extensions to your browser. Extensions are like little apps that add functions and tools. Duck Duck Go has an extension for Firefox, but not for Chrome. Here are some extensions, most available for both Chrome and Firefox, that can help keep you safe on the web.

  • Privacy Badger blocks trackers, even if they are “invisible.”
  • HTTPS Everywhere encrypts your web traffic, making it tougher for bad actors to see it.
  • uBlock Origin blocks ads and other content that slows down your browsing.
  • AdBlock Plus is another well-reviewed ad blocking extension.
  • Multi-Account Containers (Firefox only) allows the user to separate traffic into containers, preventing cross-tracking. Not only is this useful to keep Facebook from seeing what you are shopping for on Amazon, but it allows a user to use different containers to login to different accounts on the same service. For instance, one could have three different Gmail accounts open in the same browser at the same time.

Other Browser Strategies

One safety strategy is to use one (secure) browser for banking, internet, and other work, while using a separate browser for shopping and visiting other “snoopy” sites. This keeps the services from “seeing” each other. No matter which browser(s) you use, you should clear your cookies regularly.

Got Questions?

If so, let us know in the chat or contact us at the library: 518-477-7476 or eglibraryinfo@eglibrary.org.

Technology Help Live or On-Demand

Tech-Talk is a resource the library provides to its staff and resident patrons, and it is available in three formats. The free weekly newsletter provides tips in text and video formats. Those articles, as well as free webinars, quick reference guides, and more are archived on the website and the app.

The technology-focused e-newsletter is perfect for professional development for non-techies.  It introduces fresh ideas and ways to use technology to work more productively and communicate effectively.  With a focus on productivity software from Microsoft Office and interpersonal communications, Tech-Talk doesn’t just tell people how to do things, it tells them why and shows them new ways to make technology work for them.

Tech-Talk arms you with the missing technology (and communications) skills you need to get good grades, better jobs, and higher pay. It is digital learning with easy-to-read articles, videos, and other fun stuff with the tips and tricks you need to be competitive in today’s hi-tech world. Some of the topics covered in Tech-Talk include:

The Website and App

The Tech Talk website can be accessed in a browser or using a mobile app (Apple and Android). To get the app, go to https://www.tech-talk.com/get-app.

If prompted, enter eglibrary as both the user name and the password. This password can be saved.

Articles

To search or browse for topic, click on “Articles & Videos” in the top menu. You can then search by keyword or topic, enter a problem to solve, or ask a new question if you haven’t found an article or webinar to meet your need. You can scroll down to browse articles in date order (newest first).

Learning Activities

In addition to articles, Tech Talk has tool kits, scavenger hunts for training, one-sheet reference guides, targeted problem-solving, webinars, CE certificates, and so much more. To see an index of all of them, click “Learning Activities” in the menu. Alternatively, hover over it and see a categorized sub-menu.

Search

The search page has the same search options we saw on the articles page, and it also includes titles of the latest 10 articles in each of 21 different categories for quick browsing.

The Newsletter

You can opt-in to the e-newsletter to receive a short weekly email with a productivity tip and a communication tip. Videos and text are both provided. To sign up for the newsletter, fill in this short form. If prompted, the username and password are both eglibrary.

Got Questions?

Need help finding or using the database? Installing the app? Subscribing to the newsletter? Ask us in the comments, call the library at 518-477-7476, or email us at eglibraryinfo@eglibrary.org.

Libby 101: Video Demonstrations of How to Use the Libby App (Part 2)

Our previous post showed how to login with Libby for the first time, as well as how to check out an item with Libby. Today, we’ll look at how to explore the library collection, how to place a hold, and a guide to navigating through the shelf feature.

The video below demonstrates how to explore what titles the library has to offer, and how to place a hold on an item that is not currently available.

The second video demonstrates how to use the Shelf feature to see what loans you currently have checked out, as well as how to check out a hold that is ready for pickup, and how to check the status of holds that you have already placed.

If you are interested in a more complete how-to guide about Libby, please check out our full how-to post. If you have any questions or comments, please let us know in the comments section.

See What All the Hoopla Is About

hoopla logo

There is a new streaming service coming December 2, 2019 to the East Greenbush Library! Hoopla Digital is a one-stop-shop for all things digital entertainment.

Hoopla Digital is a service that has access to over 700,000 titles in various formats:

-Movies
-Television
-Music
-e-books (including novels, graphic novels and non-fiction)
-Audiobooks

Hoopla Digital is free to any East Greenbush or Schodack resident. If you are a resident of East Greenbush or Schodack and your card is denied, please come to the circulation desk at the library with proof of your current residence.

Hoopla differs from OverDrive because there are no holds or waiting lists. If you are browsing and see an e-book or movie that you want to check out, you can check it out right then and there without having to wait.

You are allowed five checkouts per month. This includes all types of media. The loan period starts from the moment the title is borrowed. Titles will be automatically returned at the end of the loan period and there are no late fees. Additionally, you are able to re-borrow the same title once the lending period has ended. Here are the lending periods for various media types:

e-books/Comics/Graphic Novels – 21 days
Movies/Television – 72 hours (some content 48 hours)
Music – 7 days
Audiobooks – 21 days

This sounds great, you may be saying to yourself, how do I sign up? Well, it’s easy! Starting December 2, 2019, head over to Hoopla’s website or download the app to your device, and create a free account. All you need to sign up is an email address and your library card number.

Once your account has been created, you’re ready to start streaming and/or downloading content. You can view Hoopla content on a computer, your smartphone, and various other streaming devices such as: Roku, Apple TV, Amazon Fire TV, Google Chromecast, Android and Amazon Alexa (smart speaker).

Helpful Tips:

If you check out an e-book, the book must be read within the Hoopla app.

If you are unable to borrow materials and you have not reached your monthly five item limit, please contact the library.

If you have any questions, you can contact Hoopla staff directly via email through the app and they will respond within 24 hours.