Frustrated Computer User

Have You Tried our Technology Help Site Yet?

One of the most common requests we get from patrons, aside from book recommendations, is for technology help. Gone are the days when you could avoid using computers, as technology has crept into every corner of our daily lives. Our librarians are very helpful, but it’s just not possible for them to stay updated on all things about all tech and still have time left over to do the rest of their jobs.

We have created services and acquired resources to get you the help you need, and we have a landing page where we have gathered them all. To get there without a direct link, go to and use the menu to choose: what we offer>services>technology help.

At the top of the page, you will find links to our digital literacy classes. We have recently partnered with Cornell Cooperative Extension of Rensselaer County to provide our in-person classes. This area also contains information about our appointment-based individual help service – Book a Librarian. As you scroll down you will see online resources by subject. Click on the subject title to see the resources.

One service we offer, Tech-Talk, is actually several services in one. It is a collection of articles, short videos, and webinars about a wide variety of tech topics. We have featured them in several of our posts. They also offer a subscription newsletter that drops a tech tip in your inbox once a week. We’ve made a video to show you how to use Tech-Talk and embedded it here.

If you have used some of the resources on our technology help site, let us know what you think! Is there any subject or information you would like to see added? Let us know in the comments.

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