Library Technology Update

refreshHi folks!  It has been a very long time since I posted to this blog.  I apologize for the neglect, but the good news is that I have been hard at work upgrading and improving the technology in the library.  Here is a list of the latest improvements:

  • The new public computers have been rolled out and we have been tweaking them for a few months.  Most of the bugs are worked out, but we are still experiencing some minor issues with video optimization.  Hopefully, we can correct that soon.
  • All of the staff computers have been upgraded.
  • I am in the process of upgrading the catalog computers and a few other service computers.
  • Our website security was compromised…twice!  (No worries – patron information does not live on that server, so only our webpages were affected.)  Fortunately, the Library was already deep in a website upgrade process.  Originally, the reason for the update was twofold – platform security and responsive design.  More on responsive design in the next bullet.
  • Currently, the Library maintains separate websites for desktops and mobile devices.  In order to design a single website that will look good and perform well on a variety of devices, we decided to create a responsive website.  This means the site layout will be modified based on the screen size of the device viewing it.  The plan was to release the new site this month, but we want to ensure its security first.
  • A large screen monitor will be installed near the library entrance which will scroll announcements and events.
  • This year, our public copier will be upgraded in response to feedback about the current copier.
  • The Library acquired a new, more portable large print reader for patrons to use within the library.  Visit the Reference Desk for more information.
  • Thanks to a generous grant from the Friends of the Library, two new tablets will be ordered to facilitate training our staff to assist patrons with the latest portable devices.
  • After six months of use, an evaluation of the Ask Us 24/7 chat system led to the conclusion that not enough patrons participated in the service to justify continuing the subscription.

Those are the highlights from the last few months. My Evernote account has become stuffed with things to blog about since I have been away.  I plan to start publishing regular posts again to get that info out to you.  In the meantime, let me know in the comments area if you have any questions or technology subjects you would like me to write about in the future.

iOS 7 Upgrade Causes Issues with OverDrive Media Console

If you have an iOS device, chances are good that you have already or will soon be upgrading to iOS 7.  Unfortunately for OverDrive users, the upgrade caused a hiccup that kept users from accessing their books in the OverDrive Media Console app.  The good news is, OverDrive released a simple fix almost immediately.  They suggest uninstalling and reinstalling the OverDrive app and re-authorizing it with your Adobe ID.  It is important to note that uninstalling will clear your bookshelf, settings and history.  Any items checked out to you can be downloaded again by logging into your OverDrive account’s bookshelf.  To login, open the app and select “Get Books.” Click on the account icon and enter you library card number: account

For more information about this issue, please see OverDrive’s blog post on the subject.

OverDrive Digital Bookmobile Returns!

DigitalBookMobile.LogoLast year’s digital bookmobile event was such a success that we’ve asked them to roll through again this year!  On August 19th from 10am to 4pm, the OverDrive Digital Bookmobile will be in our parking lot to educate patrons about our downloadable collections.  First, venture inside the air-conditioned bookmobile and check out their exhibits.  We’ll have staff outside the bookmobile to answer your questions and help you get started using our downloadable e-books and audiobooks.

Are you already a user of our OverDrive collections?  Stop by and let us know what you think!  Your opinions are important to us.  We can also chat about what’s next for OverDrive.  On April 20th, OverDrive is releasing a new and improved mobile app, and we’ll be happy to show you what’s new.

We look forward to seeing you there!

Google Tricks

googleGoogle’s search box is so much more than it appears to be.  You may be familiar with Google Doodles, where Google modifies its logo to commemorate holidays or events.  You may also know that you can use the “Search Tools” button to refine a Google search by time, location, or other limits (found under “All results”).advancedIn fact, there are a whole host of tricks and tools (infographic) out there to make the most of your Google search.  Beyond search terms and language that can refine a search, Google has built in some other neat features that are outlined nicely in this Mashable article.  Some of my favorite tools are:

  • Hidden “Easter Eggs” – the Chuck Norris bit is great!
  • Easy unit conversions – a must for recipes.
  • Package tracking
  • Local movie times

What are your favorite Google tricks?

Sharing OverDrive Titles

OverDrive LogoThe other day, I spotted a neat feature in the OverDrive Media Console app that I had previously overlooked.  After clicking the “+” next to a title on my bookshelf to view its details page, I saw a “Share” button.  Ever curious, I clicked it and was surprised to be presented with options to share this title via email, Facebook, Goodreads, or any other social app installed on my (Android) phone.  This is not a feature for lending a title to a friend, but it allowed me to send links and mention it to a targeted audience.  If you like to recommend books to your friends, this could be a handy feature.

After a little research, I learned that the share feature differs by device.  While Android users are given every possible sharing option, iOS (Apple) users can only share via Facebook, Twitter and email.  If you’re using a Windows phone, you will be limited to sharing on Facebook.  Sadly, Blackberry users were not mentioned in the press release.  If you are a Blackberry user, I’d be interested to hear whether the share option is available to you.