OverDrive Media Console Update – Important Changes

OverDrive LogoIf you use our OverDrive service to download e-books and/or audiobooks to an Android or iOS (Apple) device, there is a new update on the way that may not be as seamless as the updates have been in the past.  OverDrive emailed the release notes for the new version to partner libraries indicating the new update, version 2.6.5, will be made available on May 29th 28th via Google Play, the App Store, and the OverDrive website.

For Android users, the update includes some bug fixes and should go as smoothly as previous updates.  However, iOS users may have a bit more difficulty due to a change in Apple’s privacy policies.  The update will require all iOS users to reauthorize the device by re-entering Adobe ID information into the app.  If you have forgotten your Adobe password, there will be a “forgot password” link within the app, or you can head to Adobe’s sign-in page and click the “Trouble signing in?” link to reset your password.   Any audiobooks that have been partially downloaded will need to be re-downloaded from your OverDrive account’s bookshelf to get the missing parts.

As always, if you run into any trouble with the updates or the OverDrive service in general, please to not hesitate to email, call the Reference Desk (518-477-7476, option 5), or stop by to get assistance with your issue.

OverDrive Read

OverDrive LogoIf you enjoy reading library e-books on your device, but find downloading titles to be a painful process, we have good news!  OverDrive has a new option for users called “OverDrive Read.”  This allows e-books to be read in any modern web browser (such as Internet Explorer, Mozilla Firefox, Chrome, Safari, etc.) without the need to download.  As an added bonus, the e-books are stored “in the cloud”, which means your place will be saved no matter which device or browser you use to access the e-books.

As with anything that seems too good to be true, there are some limitations.  For instance, if you are using a Nook or a Kindle, the e-books may not work in your browser, but OverDrive claims to be working on this.  For more on browser details, see OverDrive’s compatibility page.  Also, if you use a version of Internet Explorer prior to 10, the first time you try to access a Read title you may be asked to download and install a plug-in called, “Google Chrome Frame.”  This is necessary to view the books properly, but will only need to be done once.  Finally, and most importantly, not all e-books are available in Read format.  In fact, due to publisher restrictions, only about 60% of OverDrive e-books can be read in a browser.

One nice thing is that Read titles can be accessed offline.  When you open a title, it is cached (saved) for offline access.  You can save the title to your bookmarks/favorites or save them as links on your mobile device’s home screen.  As long as you don’t clear out your cache, the e-book will be available to you for the entire lending period whether you are online or not.  Unfortunately, if you needed to install the Chrome Frame plug-in to view your book in Internet Explorer, offline reading is not supported.  We recommend upgrading to IE10 or installing an alternate browser.  Another handy feature of Read e-books is that they can be returned early from within your OverDrive account’s bookshelf.

For a step-by-step picture guide to finding and downloading Read titles, download the library’s PDF brochure.  Still have questions?  Let us know in the comments below, stop by the Reference Desk , or contact us via email or phone (518-477-7476, option 5).

Looking for Help with Windows 8?

w8If you recently purchased a new Windows computer or tablet, chances are it uses the Windows 8 operating system (OS) or Windows RT (a simplified version of Windows 8 for some tablets).  The latest OS marks a major change in the appearance of Windows, which has thrown many users for a loop.  Here is a collection of resources to help answer your questions:


Websites – Step by Step Tutorials

Books (links lead to Upper Hudson Library System catalog)

I hope this helps some of you to navigate and troubleshoot your new operating system.  What do you think of Windows 8?